People often attribute trustworthiness to those who speak while maintaining eye contact. Strong eye contact: This is your primary tool for establishing nonverbal connections with others, as eye contact conveys interest, involvement and emotions.According to career and small business website Chron, a manager communicating positive nonverbal cues when speaking with employees can increase employee morale, as well as their job performance.į chronicles several nonverbal cues that convey confidence in the workplace: Successful interactions at work depend on both managers and their team’s ability to use and read body language. However, the ability to communicate without words could influence how employees perform. Types of Effective Nonverbal Communication at WorkĪt its core, good verbal communication skills allow employers to share information across the company, and help them reinforce relationships with their colleagues. Tone of voice makes up 38 percent of communication, and body language and facial expressions constitute 55 percent, according to Albert Mehrabian, a psychologist at University of California, Los A ngeles. In fact, approximately 93 percent of communication is nonverbal, while words account for only 7 percent. Nonverbal communication also plays a role in social settings like lunches, office parties and after-work activities. Whether you are leading a presentation at a meeting, chatting with co-workers in the hallway, or talking to your boss in his or her office, nonverbal communication affects the interaction. Think about how your body language, facial expressions, posture and eye contact can enhance and reinforce your workplace conversations. At work, you may find yourself communicating with colleagues throughout the day without saying a word.
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